Bossier City, Louisiana
Revenue cycle management, reimagined

Make your revenue cycle work smarter.

We help healthcare providers bring clarity to billing, strengthen follow-up, and recover the revenue their work deserves, so their teams can stay focused on patient care.

HIPAA-conscious processes · Experienced RCM support
Healthcare administration team collaborating around a desk
64%+of previously written-off
bad debt recovered*
Clearer claimsConsistent follow-through
HIPAA Compliant
Industry Certified
Medical Billing Experts
Business professionals discussing financial operationsHealthcare professional working at a computer
Your revenue. Our priority.
A partner behind the practice

More confidence in every step of the revenue cycle.

New Era Billing Services LLC provides comprehensive revenue cycle support for healthcare organizations. From verifying coverage to following up on claims and investigating denials, our team works alongside providers to reduce administrative pressure and support stronger financial performance.

We combine hands-on healthcare operations experience with a practical, detail-focused approach to billing, compliance, and financial recovery.

Insurance verification
Claims management
Denial resolution
Performance reporting
What we take off your plate

Revenue cycle support, from first check to final payment.

Explore practical services designed to help your organization keep claims moving and financial information clear.

Insurance Verification Magic

Confirm eligibility, benefits, and authorization requirements before services are delivered.

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Claims Submission & Persistence Patrol

Submit claims accurately, monitor progress, and follow up with payers to support timely reimbursement.

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Denial Detective Work & Bad Debt Rescue

Investigate denials, identify root causes, pursue appropriate appeals, and work to recover outstanding revenue.

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All-Inclusive Billing & Collections Extravaganza

Coordinate billing activities, claim follow-up, payment posting, and collections support.

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Tailor-Made Financial Wizardry

Build practical financial workflows, reporting, and custom performance views around your practice.

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KPI Tracking Tales

Track meaningful revenue cycle indicators, uncover patterns, and turn performance data into action.

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Credentialing Support Superstars

Support NPI and CAQH setup, payer enrollment, licensing coordination, and revalidation workflows.

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Healthcare business team reviewing a plan
Accuracy. Follow-through. Partnership.
Why healthcare providers trust us

We see the people behind every claim.

Billing is more than paperwork. It is a vital part of keeping healthcare organizations healthy. Our team brings operational understanding, careful review, and consistent communication to the work.

Privacy-minded processes

HIPAA-conscious handling and secure workflows.

Healthcare perspective

Experience across clinical and administrative operations.

Detail-led execution

Focused verification, claim review, and follow-up.

Responsive partnership

Clear communication and practical reporting.

The people behind the process

Meet the team that keeps details moving.

Dedicated revenue cycle professionals bringing focus, care, and follow-through to every account.

Professional team portrait placeholder

Jonterica Williams

Founder & CEO

Healthcare operations, compliance, and financial recovery leadership.

Professional portrait

Jeni Ingram

Denial and Recovery Manager

Revenue cycle support from credentialing through payment posting.

Professional portrait

McKiya Adams

Billing Manager

Revenue account specialist focused on claims and workflow performance.

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Raquel Ingram

Revenue Cycle Specialist

Insurance verification, claims, credentialing, and denial follow-up.

*Team photographs shown are illustrative placeholders. Replace with approved company portraits before launch.

In their own words

Partnership that makes a difference.

“Working with New Era Billing Services, LLC has been phenomenal. Since partnering with their team, we’ve experienced reduced denials and rejections, along with improved communication and reporting. What truly stands out is their excellent staff, consistent communication, and well-structured processes. I would highly recommend their services to other agencies.”
— Safe Place Counseling & Consulting
Find the gaps. See the opportunity.

Could your revenue cycle be working harder?

Request a complimentary revenue cycle audit. Our team will review the details you share, help identify potential revenue leakage points, and provide practical recommendations for your billing process.

Identify potential revenue leakage points
Review denial and rejection patterns
Find opportunities to improve billing workflows
Receive actionable recommendations

Request Your Free Audit

Tell us a little about your organization and we’ll be in touch.

By submitting, you agree to be contacted about your inquiry. Please do not include patient health information in this form. Demo form: connect to your secure form handler before launch.

Let’s make your next billing chapter a better one.

Talk with New Era Billing Services LLC about your revenue cycle needs.

HOME / ABOUT US

Built around better billing and stronger partnerships.

Get to know the people, experience, and principles behind New Era Billing Services LLC.

About New Era

Healthcare understanding. Financial focus.

New Era Billing Services LLC is a revenue cycle management company specializing in billing, compliance, and financial recovery solutions for healthcare organizations. We work closely with providers to reduce administrative burdens, resolve claim issues, maintain accurate records, and support optimal financial performance.

Our approach is grounded in operational experience, thoughtful communication, and a commitment to helping providers focus on the care they deliver.

Purposeful supportRevenue cycle services shaped around each organization's needs.
Experienced leadershipClinical, business office, and healthcare audit experience.
Results-minded workAttention to billing accuracy, denial resolution, and recovery.
Team collaborating in a bright office
HOME / ABOUT US / MEET OUR STAFF

Meet the people behind your billing peace of mind.

A team of revenue cycle professionals bringing care, accuracy, and commitment to every account.

Jonterica Williams portrait placeholder

Jonterica Williams

Founder & CEO

Jonterica founded New Era Billing Services LLC, bringing together clinical and administrative healthcare experience. A Registered Nurse since December 2023, she began her healthcare career at 19 in inpatient behavioral health and advanced into business office leadership by 2016, overseeing more than $5 million in monthly receivables. She also brings healthcare audit and compliance experience. Her work has included recovering over 64% of previously written-off bad debt for clients.

Jeni Ingram portrait placeholder

Jeni Ingram

Denial and Recovery Manager

Jeni supports the full revenue cycle, from credentialing through payment posting. She focuses on keeping claims, systems, and workflows moving, investigating issues, and helping providers stay informed. She brings a mission-first approach shaped by 10 years of service in the United States Air Force.

McKiya Adams portrait placeholder

McKiya Adams

Billing Manager

Known as Kiya, McKiya works as a Revenue Account Specialist. She handles complex claim issues, supports workflow improvements, and helps keep account activity aligned so providers can receive payment with fewer process disruptions.

Raquel Ingram portrait placeholder

Raquel Ingram

Revenue Cycle Specialist

Raquel manages key parts of the account lifecycle, including insurance verification, claim submission, credentialing, and denied-claim follow-up. She enjoys investigating rejected claims, identifying root causes, and pursuing appropriate resolutions.

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Krystal H. Rachal

Denial and Recovery Specialist

Krystal supports account management across claims processing, insurance verification, authorizations, credentialing, and ongoing account oversight. She brings attention to detail, problem-solving, and a people-centered approach to supporting providers and communities.

Staff photos are illustrative placeholders. Replace with approved team photographs before publishing.

HOME / ABOUT US / CLIENT TESTIMONIALS

Trusted by teams who value clear communication.

Hear directly from organizations that have partnered with New Era Billing Services LLC.

“Working with New Era Billing Services, LLC has been phenomenal. Since partnering with their team, we’ve experienced reduced denials and rejections, along with improved communication and reporting. What truly stands out is their excellent staff, consistent communication, and well-structured processes. I would highly recommend their services to other agencies.”

Safe Place Counseling & Consulting

“Working with New Era Billing Services, LLC has been an exceptional experience. Their staff is attentive, professional, and always quick to respond, ensuring clarity through timely emails and virtual meetings. We’ve seen faster claim turnaround times and a seamless credentialing process thanks to their organized and reliable team of experts. I highly recommend their services to any agency seeking efficiency and professionalism.”

Tamar Behavioral Health
HOME / CAREERS

Bring your focus. Build better revenue cycles.

Explore opportunities to contribute to a team that supports healthcare organizations behind the scenes.

Careers at New Era

Good work starts with people who care about the details.

New Era Billing Services LLC values professionalism, accountability, clear communication, and a commitment to helping providers succeed. If you have experience in medical billing, claims, credentialing, or revenue cycle operations, we’d like to hear from you.

Interested in joining our team?

Send your résumé and a brief introduction through the inquiry form. Our team can share current opportunities and next steps.

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HOME / RESOURCES

Helpful answers for a clearer revenue cycle.

Explore common questions about billing support, claim management, compliance, and working with our team.

New Era Billing Services LLC provides revenue cycle management support, including insurance verification and eligibility checks, prior authorizations, credentialing, charge capture and entry, claims creation and submission, payment posting and reconciliation, denial management, appeals, and accounts receivable follow-up.

The team brings over 20 years of combined experience across a variety of specialties, including primary care, mental health, cardiology, radiology, pediatrics, and more. Billing requirements and payer rules vary by specialty, so our approach is shaped around your organization's needs.

We review denied and rejected claims, categorize issues, identify root causes, and pursue appropriate appeals or corrected resubmissions. The current resource information notes an initial review target of 24–48 hours, followed by ongoing tracking and reporting to help prevent recurring issues.

New Era states that it prioritizes HIPAA compliance and data protection through secure, encrypted platforms, role-based access controls, staff compliance training, and ongoing monitoring of regulatory updates and payer policies. Please discuss specific security requirements with the team before sharing protected information.

Pricing is customized based on practice size, specialty, and service needs. Contact the team to discuss your goals and the right scope of support.

Yes. Credentialing support includes NPI and CAQH setup, payer enrollment with Medicaid, Medicare, and commercial plans, and coordination around state licensing and revalidation.

HOME / CONTACT US

Let’s talk about what your revenue cycle needs.

Reach out to our team today and let us help simplify your billing operations.

Get in touch

Your revenue, our priority.

Whether you’re exploring billing support, need help with denials, or want to understand where your revenue cycle could improve, we’re ready to start a conversation.

Phone Number318-779-1105
Fax Number469-908-1516
Office Location2223 Old Minden Rd., Building B
Bossier City, Louisiana 71112
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Send Us a Message

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HOME / SERVICES / INSURANCE VERIFICATION

Know the coverage before the care begins.

Insurance verification and eligibility support to help reduce preventable billing surprises.

Front-end revenue cycle

Start with clear coverage information.

Accurate insurance verification helps providers understand a patient's coverage, benefits, and payer requirements before services are delivered. New Era supports timely eligibility checks and authorization coordination so your team can make informed decisions and reduce avoidable claim issues.

Eligibility confirmationCheck active coverage and payer details.
Benefit checksReview available benefit information and coverage details.
Authorization supportCoordinate prior authorizations and pre-certifications.
Healthcare professional reviewing patient information
HOME / SERVICES / CLAIMS SUBMISSION

Keep every claim moving toward resolution.

Careful claim submission, status tracking, and persistent payer follow-up.

Professional reviewing paperwork and data
Claims management

From clean submission to consistent follow-through.

Claims need more than a submit button. Our team supports accurate claim preparation and submission, tracks claim status, and follows up with payers to address delays and outstanding items.

Accurate submissionPrepare and submit electronic or paper claims.
Claim monitoringTrack outstanding claims and payer responses.
Persistent follow-upCommunicate with payers to move claims toward payment.
HOME / SERVICES / DENIAL MANAGEMENT

Turn claim roadblocks into a recovery plan.

Investigate denials, uncover root causes, and pursue the revenue your organization is owed.

Denial and recovery

Every denial deserves a closer look.

Unresolved denials and aging balances can place pressure on a healthcare organization's cash flow. New Era reviews denied and rejected claims, identifies the reasons behind them, and supports appropriate appeals, payer communication, and corrected resubmissions.

Denial investigationReview technical and clinical denial reasons.
Appeals and resubmissionsPrepare appropriate next steps based on claim findings.
Bad debt recoveryTrack outstanding balances and work toward recovery.
Financial analysis and review
HOME / SERVICES / BILLING & COLLECTIONS

One coordinated approach to billing operations.

Comprehensive billing and collection support across the revenue cycle.

Billing paperwork and calculator
End-to-end billing support

Bring the moving parts together.

New Era offers billing and collections support designed to keep financial workflows organized. Services include charge entry, coding review support, claim submission, follow-up, denial handling, appeals, and electronic or paper billing for payers.

Charge entry and reviewSupport charge capture and billing accuracy.
Payment postingPost remittance and patient payment activity.
Collections supportFollow up on outstanding claims and balances.
HOME / SERVICES / FINANCIAL SOLUTIONS

Financial insight shaped around your practice.

Customized financial workflows and reporting that support better operational decisions.

Tailored financial support

Make your numbers easier to understand and act on.

Every healthcare organization has different goals, challenges, and reporting needs. New Era works with clients to shape financial solutions around their operations, including customized KPIs, dashboards, monthly performance reports, and financial trend monitoring.

Custom KPI dashboardsBring key revenue cycle indicators into view.
Monthly reportingReview performance through clear, structured reports.
Trend awarenessIdentify patterns and opportunities for improvement.
Financial dashboard analytics on a screen
HOME / SERVICES / KPI TRACKING

See the story behind your revenue cycle.

Meaningful performance tracking that turns operational data into useful insight.

Analytics dashboard displayed on laptop
Performance visibility

Measure what matters. Respond with purpose.

Key performance indicators help healthcare organizations understand how well their revenue cycle is working. New Era monitors agreed-upon metrics, spots trends, and reports findings clearly so teams can make informed operational decisions.

Metric monitoringFollow performance indicators across the revenue cycle.
Trend identificationSurface patterns and areas that may need attention.
Clear reportingShare useful information to support next steps.
HOME / SERVICES / CREDENTIALING SUPPORT

Get provider enrollment details in order.

Credentialing coordination to support payer participation and reimbursement readiness.

Provider enrollment

Credentialing support that keeps the details on track.

Credentialing and payer enrollment can involve multiple applications, records, and renewal requirements. New Era helps providers navigate NPI and CAQH setup, payer enrollment, state licensing coordination, and revalidation workflows.

NPI and CAQHSupport setup and maintenance of provider information.
Payer enrollmentCoordinate enrollment with Medicaid, Medicare, and commercial payers.
Licensing and revalidationHelp track state licensing and payer renewal requirements.
Professional reviewing enrollment documents
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